Teller Interfaces Category
Table of Contents
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Contents of Teller Interfaces
Teller Interfaces
How to interface with various teller models
Activa interface and configuration
The Intelio Activa Virtual Attendant has a dedicated section in this knowledge base. Please read the Activa category for information.
Adam Fanello
Enteract interface and configuration
The Ryko Enteract Virtual Attendant is nearly identical to the Intelio Activa. Most of the information in the Activa category of this knowledge base applies to the Enteract as well. Please reference the Activa category for information about the Enteract.
Adam Fanello
Wash Select II interface and configuration
WashMax can work with the Unitec Wash Select II teller.
The Wash Select II and POS 4000 manuals are attached to the end of this article.
Hardware Interface
Configuration a Moxa:
For a Moxa nPort 5110, use a null-modem adapter.
Moxa settings:
- TCP Server Mode
- Serial port settings:
- Baud: 9600 baud
- Parity: None
- Data Bit: 8
- Stop Bit: 1
- Flow Control: None
- UART FIFO: Enabled
Set the IP address to something that works on the network. If connected into the Site Server's Auxiliary Connection #1, the teller's IP is typically 192.168.111.21. Set this same IP in EPG on the setting's Unitec tab.
Teller Configuration
Setup Generic Terminal Mode with extensions enabled.
Enable "Accept Proprietary".
Works best when washes are defined with the lowest end wash as wash type 1, with prices increasing with higher wash types.
Adam Fanello