Intelio Knowledge Base

Hardware Category

Contents of Hardware

Hardware

Installation and upgrading the Site Server and Site Controller hardware.

About Site Servers

Activa Site Server and WashMax Site Server are two names for a device at a car wash location that hosts Intelio (and sometimes Ryko) provided software, other than the Activa itself. It's name is sometimes shortened to sserv. The Ryko iServer and Sheetz Car Wash Server (cws) are variants.

A bit of history...

The Site Server is a direct descendant of the older Site Controller line, and picks up its numbering scheme where the Site Controller left off (at five).

Models

Hardware	BIOS Settings	Network Locations
Sys1 (same case as Sys2) Gigabyte GA-945GCMX-S2 motherboard Intel Celeron CPU @ 2.8 GHz (Benchmark 334) 1 GB RAM 3.5" 80 GB HDD Dial-up modem	Press DEL at bootup to enter CMOS setup Power Management Setup -> AC Back Function = Full-On. Press F12 at bootup for boot menu. Select Hard Drives and then USB-HDD0 to boot flash imager.	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: N/A Auxiliary Connection #2: N/A Modem: In expansion card slot. Not used.
Sys2 (same case as Sys1) Gigabyte GA-G31M-S2L motherboard Intel Celeron 430 CPU @ 1.8 GHz (Benchmark 529) 1 GB RAM 3.5" 80 GB HDD Dial-up modem	Press DEL at bootup to enter CMOS setup Power Management Setup -> AC Back Function = Full-On. Press F12 at bootup for boot menu. Select Hard Drives and then USB-HDD0 to boot flash imager.	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: N/A Auxiliary Connection #2: N/A Modem: In expansion card slot. Not used.
Sys3 (Ryko only) Biostar G31-M7 TE motherboard Intel Celeron E3300 @ 2.5 GHz (Benchmark 1676) 1 GB RAM	Press DEL at bootup to enter CMOS setup Advanced -> SuperIO Configuration -> Restore on AC Power Loss = Power On Boot -> Hard Disk Drives -> Press '-' to move USB device to the top Press F10 and Enter to Save & Exit.	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: N/A Auxiliary Connection #2: N/A Modem: In expansion card slot. Not used.
Sys4 (same case as Sys5) Gigabyte GA-G31M-ES2L rev 1.x motherboard Intel Celeron 430 CPU @ 1.8 GHz (Benchmark 529) 1 GB RAM 3.5" 80 GB HDD Two PCI Network Interface Cards	Press DEL at bootup to enter CMOS setup Power Management Setup -> AC Back Function = Full-On. Press F12 at bootup for boot menu. Select Hard Drives and then USB-HDD0 to boot flash imager.	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: Add-on card nearest motherboard. (Center of three NICs.) Auxiliary Connection #2: Add-on card nearest outer edge of case.
Sys5 (same case as Sys4) Gigabyte GA-G31M-ES2L rev 2.0 motherboard Intel Celeron 430 CPU @ 1.8 GHz (Benchmark 529) 1 GB RAM 3.5" 80 GB HDD Two PCI Network Interface Cards	Press DEL at bootup to enter CMOS setup Power Management Setup -> AC Back Function = Full-On. Press F12 at bootup for boot menu. Select Hard Drives and then USB-HDD0 to boot flash imager.	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: Add-on card nearest motherboard. (Center of three NICs.) Auxiliary Connection #2: Add-on card nearest outer edge of case.
Sys6 Intel D945GCLF2D motherboard Intel Atom 330 CPU dual-core @ 1.60 GHz (Benchmark 635) 1 GB RAM 3.5" 80 GB Western Digital HDD PCI Network Interface Card Optional external USB Ethernet interface	Press DEL at bootup to enter CMOS setup Advanced / Peripheral Configuration: -> Serial Port = Enable -> Parallel Port Port = Disable -> Audio = Enable -> On-board LAN = Enable Advanced / Drive Configuration: -> ATA/IDE Mode = Native -> S.M.A.R.T. = Enable Power: -> After Power Failure = Power on -> Wake on LAN = Power on Boot -> Boot to Removable Devices = Enable -> Boot to Network = Disabled -> USB Boot = Enable -> Boot USB Devices First = Enable Automatically boots a flash imager when inserted.	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: Sole add-on card. Auxiliary Connection #2: Blue TrendNet USB device (optional)
Sys7 Jetway NC94-510-LF motherboard Intel Atom D510 CPU dual-core @ 1.66 GHz (Benchmark 661) 1 GB RAM 3.5" 80 GB Western Digital HDD Realtec Dual NIC PCIe Network Interface Card	Insert flash drive in USB port. Press DEL at bootup to enter CMOS setup. Advanced BIOS Features - Hard Disk Drives - - Page Down to put SATA:WDC below USB FLASH Integrated Peripherals - Onboard SATA Function - - SATA Run Mode Configuration = Compatible - Onboard Super IO Function - - Onboard Floppy Controller = Disabled - PWR Status After PWR Failure = Always On	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: Port labeled CH1 on add-on card. Auxiliary Connection #2: Port labeled CH2 on add-on card.
Sys8 Intel D525MW motherboard Intel Atom D525 CPU dual-core @ 1.80 GHz (Benchmark 717) 1 GB RAM 3.5" 160 GB Western Digital HDD PCI Network Interface Card See Fix Site Server Sys8 Serial Port.	Press F2 at bootup to enter CMOS setup Advanced / Peripheral Configuration: -> Serial Port = Enable -> Parallel Port Port = Disable -> Audio = Enable -> On-board LAN = Enable Advanced / Internal Chipset Drive Configuration: -> Configure SATA as = IDE -> S.M.A.R.T. = Enable Power: -> After Power Failure = Power on -> Wake on LAN from S5 = Power on Boot -> Boot to Removable Devices = Enable -> Boot to Network = Disabled -> USB Boot = Enable -> Boot USB Devices First = Enable Automatically boots a flash imager when inserted.	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: Sole add-on card. Auxiliary Connection #2: N/A
Sys9 Jetway NC94-525-LF motherboard Intel Atom D525 CPU dual-core @ 1.80 GHz (Benchmark 717) 2 GB RAM 3.5" 160 GB Western Digital HDD Intel Gigabit Dual NIC PCIe Network Interface Card	Insert flash drive in USB port. Press DEL at bootup to enter CMOS setup. Advanced BIOS Features - Hard Disk Drives - - Page Down to put SATA:WDC below USB FLASH Integrated Peripherals - Onboard SATA Function - - SATA Run Mode Configuration = Compatible - Onboard Super IO Function - - Onboard Floppy Controller = Disabled - PWR Status After PWR Failure = Always On	Local Area Connection: Center of back panel among USB ports. Auxiliary Connection #1: Port labeled CH1 on add-on card. Auxiliary Connection #2: Port labeled CH2 on add-on card.

Images

Images are snapshots of a hard drive content that is cloned onto each hardware device to act as the starting point. The images have names of the format <image-class><highest model supported><variant><revision> <company> <date>. For example, "sserv7Rh Ryko 2010-08-05". The fields are:

<image-class> is usually sserv for a Site Server, although Sheetz's is cws, which stands for Car Wash Server.
<highest model support> the highest hardware model number that the image works on. Images are usually backwards compatible.
<variant> is optional. If none is given, then the image is Intelio's baseline. "R" is used for Ryko Code-a-Wash, "S" is Ryko iServer.
<revision> each time the image is updated, the image letter is increased.
<company> is the company that produces the image.
<date> is the date that this revision was released.

The master list of all Site Server images is on the SiteServer page of Intelio's internal wiki.

sserv3 image for Sys3

The Sys3 box is the currently shipping hardware from Ryko. It was forked from Intelio's sserv7h image and is PCI compliant.
Note: The iVisor application's reporting service requires login name "reporting" with password "reporting".

sserv6 image for Sys6

The sserv6 image is obsolete because it is not PCI compliant. Only use sserv7.

The sserv6 image was built for the Sys6 hardware platform. It runs Windows XP Professional, VMware Server (replacing VMplayer on caw images) supporting up to three edge virtual machines. It is otherwise equivalent to the CAW images.

sserv7 image for all models

With sserv7, the image has built rebuilt from the ground up to be PCI compliant. It is backwards compatible to the Sys1 hardware platform, runs Windows Embedded for POS 2009, VMware Server, EPG, ClamWin anti-virus, and auto-logins as a non-administrative user. It may also run all of the normal Ryko Code-a-Wash applications. Radiant Epsilon may be installed on it.

sserv8 image for all models

The sserv8 image has updated drivers to work with the Sys8 platform. It is backwards compatible to the Sys1.

Ethernet Adapters

Every Site Server has a primary Ethernet port around the middle of the back panel, among the USB ports. This is the network uplink port and is shipped set to automatically obtain a dynamic IP address. It may be reconfigured from within Windows, where it is labeled Local Area Connection. There are one or two additional Ethernet adapters, depending on configuration. The following table describes all of the network connections that you will find in Control Panel / Network Connections on a freshly imaged sserv:

Name in Windows	IP Address	Netmask	Recommended Use
Local Area Connection	dynamic	dynamic	uplink
Auxiliary Connection #1	192.168.111.20	255.255.255.0	teller Moxa @ 192.168.111.21
Auxiliary Connection #2	192.168.112.20	255.255.255.0	car wash Moxa @ 192.168.112.21
Intelio VPN	dynamic	dynamic	do not alter
VMware vmnet1	192.168.110.1	255.255.255.0	do not alter
VMware vmnet8	192.168.109.1	255.255.255.0	do not alter

The Auxiliary Connections on the add-on cards and/or USB adapter can used to connect other equipment, such as Moxa nPort serial device servers for carwash communication. By convention, a Moxa for bay 1 should have a last octet of .21, bay 2 should have .22, etc. A network switch may be added to support more than one device. The edge(s) must be configured with the address you choose for the Moxas. You may also just place Moxas on the site's network, along with the Site Server via the primary port, and not use these auxiliary connections.

Ethernet (Internet) Wire

Run one Ethernet cable from the network access point (modem, router, switch...etc) to each Activa Virtual Attendant and to the Activa Site Controller.

Use shielded, Stranded CAT5e, any quality brand.

Activa Direct Wire

Activa Direct wire is used between the Activa Virtual Attendant terminals and the car wash PLC.

Use 18 gage shielded, stranded 10 conductor.

Echelon (RykoNet) Wire

Echelon wire is only used at sites with a Ryko car wash. It runs between each car wash PLC and its associated Activa Virtual Attendant, and then front either of those to the Site Controller.

Echelon wire is 18 gauge twisted pair. Only the following are approved for use:

Belden 8760 (top choice)
Belden 9318
Belden 88760
Carol C2521
Carol C2534
Alpha 2421C
Manhattan 13242

Run wire to each Echelon device, and tie them together in one place using a terminal block or (for just a few wires) two wire caps.

Adam Fanello

Fix Site Server Sys8 Serial Port

The Sys8 Site Servers have a glitch with serial ports 1 and 2. Here are the instructions on how to change COM2 to COM1.

Log in as Administrator.
Click the Start button, then right click on "My Computer" then left click on "Manage".
Select "Device Manager" on the left.
Double click on "Ports".
Right click on "Communications Port (COM1) and select "Uninstall".
Right click on "Communications Port (COM2). Select "Properties". Go to "Port Settings" tab.
Click on the "Advanced" button.
Look for the Port Number and click on the drop down arrow.
Scroll up and select "COM1".
Click "Ok" button(s).
Reboot the sServ.

Once connected to a POS, be sure that the POS bubble (in the Main Screen of Code-A-Wash app) turns green. Ensure that you set the POS configurations to the required protocol.

Adam Fanello

Site Server Flash Imager

The sserv8 Flash Imager drive may be used to initialize a Site Server, Site Controller, or Ryko Code-a-Wash hardware with all of the current software needed for PCI DSS and PA-DSS compliant use of WashMax services. Initialization requires a keyboard (PS/2 is best) and monitor, and a few minutes to start. It will then run to completion, unattended, in about twenty minutes.

Note: Initializing your Site Server will destroy all existing configuration and data on it.

BIOS Setup

If the Site Server fails to boot from the flash drive and run to completion, then the computer's BIOS probably needs to be configured. See About Site Servers for configuration instructions.

Backup Procedure

If you wish to preserve existing Code-a-Wash configuration data and code inventory, follow the procedure below. If not, skip to the Initialization Procedure below.

Begin with the Site Server powered on and in normal operating mode.
Insert the USB flash drive in any USB port.
Touch the Setup Menu button. (Login if necessary.)
Touch the Database Maintenance button.
Touch the Backup Now button.

The Code-a-Wash application will shut down, backup its data to the flash drive, and then start back up.

Initialization Procedure

Begin with the PC powered off, a keyboard plugged in, and the USB Flash Imager drive in any USB port.
Press the PC power button.
On a Sys1, Sys2, Sys4 or Sys5 box:

Press the F12 key once every few seconds, until you see the Boot Menu screen.
Press the cursor down key to highlight Hard Drives and then press Enter to select it.
Highlight USB-HDD0 : USB 2.0 USB Flash Driv and then press the Enter to select it.

On a Sys6 or Sys8 box, it will boot from the flash drive without pressing anything.
On a Sys7 box:

Press the F11 key once every few seconds, until you see the Boot Menu screen.
Use the cursor down key to highlight the USB drive, and press the Enter to select it.

The imager will run:

If the Windows XP logo appears, hold the power button until the PC powers off. See the BIOS Setup section above.
White text will scroll on the screen for a while, followed by a red warning screen.
Processing text is cyan, with the second column of data showing percent complete.
A green message at the end indicates when it has completed.

Press the power button to turn the PC off.
Remove the USB Flash drive.
Press the power button to start up the newly imaged Site Server.
When Windows has started up, give it a few minutes to discover new devices. Allow it to reboot if it wants to.
If reimaging an old PC to make it PCI DSS compliant, double-click on Secure Delete on the desktop. This will take about an hour to run.
Double-click the Post-Cloning Fix-Up icon on the Desktop.
Call Intelio tech support to reinitialize your Site Server. (It needs to be given its identity on the network and software initialized.)

Restore Procedure

If you made a backup of your Site Server configuration data, you may restore it once the newly initialized Site Server has started back up. (Ask your Intelio tech, a remote backup may have been restored during the initialization process.)

Begin with the Site Server powered on and in normal operating mode.
Insert the USB flash drive in any USB port.
Touch the Setup Menu button.
Touch the Exit button.
Touch the Repair Backup Restore button.
Touch the Restore Data From Backup button.
Touch the caw.mdb file and touch the OK button.
Touch the OK button.
Touch the next OK button.
Touch the Finished button.
Touch the Start button.

Revision History

The file C:\image.txt on the PC contains the revision date of the Flash Imager used to initialize the PC.
The file image.txt on the USB Flash Imager drive contain the revision date of the image.

Adam Fanello

Hardware Category

Table of Contents

Hardware

About Site Servers

A bit of history...

Models

Images

sserv3 image for Sys3

sserv6 image for Sys6

sserv7 image for all models

sserv8 image for all models

Ethernet Adapters

See Also

Approved Wire and Uses

Ethernet (Internet) Wire

Activa Direct Wire

Echelon (RykoNet) Wire

Fix Site Server Sys8 Serial Port

Site Server Flash Imager

BIOS Setup

Backup Procedure

Initialization Procedure

Restore Procedure

Revision History