Activa is playing a video about a conveyor
Symptom
The Activa tells the customer to wait for the conveyor to move their vehicle through the wash.
Problem
An inappropriate escrow video has been selected.
Solution
- At the Activa, log in to maintenance mode.
- Touch the screen.
- Touch the Skip button to skip the greeting video, or wait for it.
- Touch the Code button.
- Enter the code: #2723*
- Enter your user name and password, and touch the Login button.
- From the Maintenance Menu, touch the System Setups button.
- Touch the Software Setups button.
- Touch the Escrow Video tab.
- From here, either:
- select a different video to play to the customer while waiting for the car wash, or
- touch the green Play Video - ENABLED so that it turns red and shows Play Video - DISABLED.
- Touch the Accept button.
- On the System Setups Menu, touch the Close button.
- On the Maintenance Menu, touch the Close button.
The Activa is now ready to sell car washes again.
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