Activa is playing a video about a conveyor

Symptom

The Activa tells the customer to wait for the conveyor to move their vehicle through the wash.

Problem

An inappropriate escrow video has been selected.

Solution

  • At the Activa, log in to maintenance mode.
    • Touch the screen.
    • Touch the Skip button to skip the greeting video, or wait for it.
    • Touch the Code button.
    • Enter the code: #2723*
    • Enter your user name and password, and touch the Login button.
  • From the Maintenance Menu, touch the System Setups button.
  • Touch the Software Setups button.
  • Touch the Escrow Video tab.
  • From here, either:
    • select a different video to play to the customer while waiting for the car wash,  or
    • touch the green Play Video - ENABLED so that it turns red and shows Play Video - DISABLED.
  • Touch the Accept button.
  • On the System Setups Menu, touch the Close button.
  • On the Maintenance Menu, touch the Close button.
The Activa is now ready to sell car washes again.


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