I had the tech block off the lanes VNC'ed into the tellers. Next, exited out of the Activa app, and went to internet explorer. In internet explorer, go to https://systems.intelio.com/tools/Activa/video/.
There are 3 videos in this folder (3a.1, 3d.1, and 3g). Right-click on each video and select "save target as". Be sure the video files are being placed into C:>Program Files>Ryko>Activa>MPEG2>English Change the "Save as Type:" to "All Files" by using the down arrow to the right. Be sure that the file extension is ".mpg", not ".mpeg". Save the files. Once all three files are saved, the new video must be renamed to be used.
Go into windows explorer and go to C:>Program Files>Ryko>Activa>MPEG2>English If the site owner is onsite, play the new videos for them by double clicking on each of the new videos to see which one is preferred. The current Video used is named "3b IN02 clip.mpg", rename it "3b IN02 clip_DISABLED.mpg". Rename the desired Video "3x.x IN02 clip_IN_USE.mpg" and make a copy of it once renamed. Rename the copy from "Copy of 3x.x IN02 clip_IN_USE.mpg" to "3b IN02 clip.mpg"
There are 2 ways to make the new video take effect; Reboot the machine or open windows explorer, go to B:(ramdisk) and delete "3b IN02 clip.mpg". Then restart the Activa Application. When the app starts, it will copy the new video file to ramdisk and play it from there.
This site used video "3g IN02 clip.mpg". It was changed on both tellers.
Related Articles
Set Escrow Video - ssh method The Escrow Video plays on the Activa screen after a customer has made a purchase and is waiting for a busy car wash to become available. Supported video files have one of...
Set Escrow Video The Escrow Video plays on the Activa screen after a customer has made a purchase and is waiting for a busy car wash to become available. Supported video files have one of...
Activa is playing a video about a conveyor Symptom
The Activa tells the customer to wait for the conveyor to move their vehicle through the wash.
Problem
An inappropriate escrow video has been selected....